Khelagho Terms & Conditions — Please read before use

These terms and conditions ("Terms") apply to the use of the Khelagho platform and all its services. "Khelagho", "we", and "us" refer to the organization operating the khelagho.ws website and its mobile application.

"User" and "you" refer to any individual registered on or using the khelagho platform. By registering, accessing, or placing bets on khelagho, you are considered to have fully accepted these Terms and Conditions.

Khelagho operates under an international gaming license and conducts all activities in accordance with applicable laws and regulations. Any disputes will be resolved through international arbitration.

To open an account with Khelagho, you must provide accurate and complete information. Registering with false details is strictly prohibited and may result in account termination.

• Each individual may only One Account Only You may open one account. Operating multiple accounts is prohibited.
• The mobile number, name, and date of birth provided at registration must be accurate.
• Keep your account password confidential. Sharing your password with others is not permitted.
• Opening an account under someone else's identity or with false information is strictly prohibited.
• Any unauthorised access to your account must be reported to khelagho immediately.

Khelagho reserves the right to conduct identity verification (KYC) at any time. You may be asked to provide a copy of your national ID or passport.

Khelagho strictly prohibits anyone under the age of 18 from using the platform. This isn't just a rule — we genuinely care about protecting minors.

• You must be 18 years of age or older to use khelagho.
• By registering, you confirm that you are 18 years of age or older.
• In cases of doubt, khelagho may request documents to verify a user's date of birth.
• If a user is found to be underage, their account will be closed immediately.

The following rules apply at all times when placing bets on khelagho. Once a bet is confirmed, it generally cannot be cancelled.

• Please read the odds and terms carefully before placing a bet.
• If incorrect odds are displayed due to a technical error, Khelagho reserves the right to void the affected bets.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Odds may change during live betting due to delays — this is completely normal.
• Khelagho reserves the right to investigate any suspicious betting patterns detected on the platform.
• In the event of a dispute over a bet outcome, khelagho's decision is final.

The minimum bet amount is ৳10. The maximum limit depends on your account tier and the specific event. VIP members may be eligible for higher limits.

Khelagho supports deposits and withdrawals via bKash, Nagad, Rocket, and direct bank transfer. All financial transactions are processed securely using encryption.

• Minimum deposit: ৳100
• Minimum Withdrawal: ৳500
• Withdrawal processing time: bKash/Nagad/Rocket: 5–30 minutes; Bank transfer: 1–2 business days.
• Your account must be fully verified before submitting a withdrawal request.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Khelagho reserves the right to withhold payments in cases of suspicious financial activity.

Khelagho offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus comes with its own terms and conditions that must be followed.

• To withdraw a bonus, the specified Turnover Requirements must be completed.
• Withdrawing before completing the turnover requirement will result in the bonus being forfeited.
• Every bonus has an expiry date — it will be cancelled if not used within the specified period.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Only bets with odds of 1.5 or higher will count towards bonus turnover requirements.
• Khelagho reserves the right to modify or cancel any bonus offer at any time.

Khelagho firmly believes that betting is for entertainment — not addiction or financial harm. We genuinely care about the mental and financial well-being of every user.

• Users can set their own deposit limits, betting limits, and session limits.
• You can temporarily close your own account for a set period using the self-exclusion option.
• A "cooling-off" period is available for users who wish to take a break from betting.
• If khelagho detects problematic gaming behaviour, it may issue a warning to the user.

To learn more about responsible gaming, visit our Responsible Play View page.

The following activities are strictly prohibited on the Khelagho platform and may result in immediate account termination and legal action:

• Placing bets using match-fixing or insider information.
• Using bots, automation software, or artificial intelligence to place bets.
• Abusing the bonus system or engaging in bonus arbitrage.
• Using the platform for money laundering or any unlawful financial transactions.
• Collecting bonuses using multiple accounts.
• Exploiting system vulnerabilities or bugs for unfair advantage.

Khelagho reserves the right to suspend or close any account without prior notice in the following circumstances:

• Violating these Terms and Conditions.
• Registering with false or inaccurate information.
• If evidence of suspicious financial activity or fraud is found.
• As directed by a court or regulatory authority.

You can request to close your account at any time. Any remaining balance will be returned subject to applicable terms and conditions.

Khelagho places the highest priority on protecting your personal information. We only collect data necessary to provide our services and never sell it to third parties.

• Your information is secured with SSL encryption.
• Payment details are processed directly through the payment gateway and are not stored by khelagho.
• Information may be disclosed to authorities as required by legal obligations.

For more details, visit our Privacy Policy Read.

Khelagho reserves the right to update or modify these Terms and Conditions at any time. For significant changes, you will be notified via your registered mobile number or email.

Continuing to use khelagho after any changes take effect means you accept the updated terms. We recommend checking this page regularly.

If you have any questions or concerns about these Terms and Conditions, please get in touch with us:

• Email: support@khelagho.ws
• Live Chat: 24/7 support in Bengali, available on the website and app.
• Complaint Resolution Time: Typically resolved within 48 hours.